Perweb.nsf error in the Notes client
Category Lotus Technologies
I didn't see much out there on this topic other than one thread I was lucky enough to come upon on the Notes 6 forums, so I wanted to share this Notes client wierdness with you.
The problem we were having was two-fold. The first issue was that a user could receive HTML email, but every graphic in those emails had a red X in it's place. Wierd enough on its own. The second issue is that trying to open certain HTML emails would give a 'Cannot Open the Web Navigator database' error.
Here's how you remedy both problems.
That's it. Very bizarre that Notes rendering requires the perweb.nsf database. HTML rendering has always been less than stellar in the Notes client, and here's probably one of the reasons why.
I didn't see much out there on this topic other than one thread I was lucky enough to come upon on the Notes 6 forums, so I wanted to share this Notes client wierdness with you.
The problem we were having was two-fold. The first issue was that a user could receive HTML email, but every graphic in those emails had a red X in it's place. Wierd enough on its own. The second issue is that trying to open certain HTML emails would give a 'Cannot Open the Web Navigator database' error.
Here's how you remedy both problems.
- Find and delete your perweb.nsf database
- Open Notes and create a NEW perweb.nsf database from the Personal Web Navigator template
- Open your location document
- On the Internet Browser tab, change the browser to say Notes
- Set 'Retrieve/Open pages' to 'from the Notes workstation'
- Save and Close your location doc
- Open one of the problem emails
- It will now work
- Go back to your location doc
- Change the browser setting back to the browser of your choice
That's it. Very bizarre that Notes rendering requires the perweb.nsf database. HTML rendering has always been less than stellar in the Notes client, and here's probably one of the reasons why.
Permalink | Posted at 10:11 AM on 10/26/2004 |
Add/Read Comments (19) |
Add/Read Comments
Posted by Anna Rose At 12:39:48 PM On 06/28/2005 | - Website - |
-Grey
Posted by Greyhawk68 At 03:07:16 PM On 06/28/2005 | - Website - |
Posted by Eric Garneau At 08:55:07 AM On 06/22/2005 | - Website - |
Posted by Frank At 02:23:14 AM On 07/25/2005 | - Website - |
Posted by Kolli At 08:52:42 AM On 09/28/2005 | - Website - |
Posted by rose At 09:22:56 AM On 10/03/2005 | - Website - |
Posted by Greyhawk68 At 12:41:39 PM On 10/05/2005 | - Website - |
Less than 5 minutes later the problem was solved.
Thanks:
Posted by Bart Molenstra At 07:25:32 AM On 11/17/2005 | - Website - |
Posted by Wongo At 04:26:28 PM On 01/03/2006 | - Website - |
Posted by Gregg Eldred At 09:42:18 AM On 01/24/2006 | - Website - |
Posted by Peter At 02:24:52 PM On 02/14/2006 | - Website - |
Thanks
Posted by Jodi At 08:56:59 AM On 02/28/2006 | - Website - |
* File, Database, New
* Leave Local as your server
* Check the box at the bottom that says Show Advanced Templates
* In the list of templates at the bottom you will see Personal Web Navigator now in the list
* Highlight it
* Enter perweb.nsf as the file name
* Enter whatever you want as the Title
* Click OK
If it doesn't exist already, it will create it. If it DOES already exist, it will ask you if you want to replace it. Go ahead and say YES.
Once that's done, you have a new perweb.nsf in place. Just follow the rest of the instructions and you should be good. If it still doesn't work for you, please let me know and leave your email address so I can contact you.
Good Luck,
Grey
Posted by Greyhawk68 At 01:42:41 PM On 02/28/2006 | - Website - |
I have a group of folks that are offsite from our main office, that I help -- I am VERY new at Lotus, and are Lotus Admin is at corp. office miles away. I have most of us upgraded to 6.5.4, and ever since, I have had several users asking why the images no longer show in emails. So I asked the L Admin for help - I must have stumped him as it appears he gave up on it? So, I was really excited to see your fix online.
Anyway, if you can contact me with more ideas I would greatly appreciate it!! I'll give my alternate email, rather than my company address, to protect myself
Sincerely,
Jodi
speklbellybeagle@excite.com
Posted by Jodi At 07:33:21 AM On 03/01/2006 | - Website - |
Mike
Posted by Mike Durham At 10:04:43 AM On 04/05/2006 | - Website - |
Jodi, did you try all the steps mentioned in greyhawk's original post, ie, after creating a new perweb.nsf, did you change the browser under location and other stuff... In my first attempt, I missed out the browser step and the problem persisted. Thereafter once I changed the browser settings, it worked :). Did you try this too:
[list]
[*]Open your location document
[*]On the Internet Browser tab, change the browser to say Notes
[*]Set 'Retrieve/Open pages' to 'from the Notes workstation'
[*]Save and Close your location doc
[/list]
Posted by Rohit At 07:28:23 PM On 04/13/2006 | - Website - |
Posted by BobG At 10:53:35 AM On 05/18/2006 | - Website - |
Posted by Smarty At 09:51:36 AM On 06/01/2006 | - Website - |
Thanks so much.
J
Posted by Jerry Shelley At 09:54:48 AM On 06/07/2006 | - Website - |